WMIC (Windows Management Interface Command) is a command line tool that returns information about the system where it's run. To open a command line shell, at the bottom of the screen, left side of the taskbar, in the Windows search text box, type cmd. To learn your computers model, vendor, and serial number, type the command shown below at the command prompt.
wmic csproduct get name,vendor,identifyingNumber

Perfoming an online search with the name and vendor information provided will return loads of information allowing you to find upgrade, troubleshoot, or repair your computer.
More Windows Administration Information:
• Is Your Critical PC Data Adequately Protected From Disaster?
• Script to Identify Your Systems HAL
• Choosing a Tape Drive
• Computer Data Backups - Test Now or Cry Later
• Introduction to DOS
• Create a Shortcut to Windows 10 Services Management Console
• How to Erase a Hard Disk Drive Permanently
• Recovering an Older Version of a File
• Understanding Windows 7 Security Center
• CompTIA Security+ Made Easy
