WMIC (Windows Management Interface Command) is a command line tool that returns information about the system where it's run. To open a command line shell, at the bottom of the screen, left side of the taskbar, in the Windows search text box, type cmd. To learn your computers model, vendor, and serial number, type the command shown below at the command prompt.
wmic csproduct get name,vendor,identifyingNumber

Perfoming an online search with the name and vendor information provided will return loads of information allowing you to find upgrade, troubleshoot, or repair your computer.
More Windows Administration Information:
• Introduction to DOS
• Hard Disk Management
• DOS Tasklist and Taskkill Commands
• Application, Program, Process, Service, Thread; What Does it All Mean?
• Create and Change Password, Picture and User Name in Windows 7
• Disable Windows 10 Automatic Updates
• For Quick Information About System - DOS Systeminfo Command
• How to Configure Hyper-V on Windows Server 2019
• Disable Unnecessary Background Apps
• Put HyperTerminal on Windows 7
