WMIC (Windows Management Interface Command) is a command line tool that returns information about the system where it's run. To open a command line shell, at the bottom of the screen, left side of the taskbar, in the Windows search text box, type cmd. To learn your computers model, vendor, and serial number, type the command shown below at the command prompt.
wmic csproduct get name,vendor,identifyingNumber

Perfoming an online search with the name and vendor information provided will return loads of information allowing you to find upgrade, troubleshoot, or repair your computer.
More Windows Administration Information:
• Understanding Windows 7 Security Center
• Video Tutorial 3 - The Windows 7 Backup and Restore Utility
• Is Your Critical PC Data Adequately Protected From Disaster?
• Use Windows 10 File History Option to Backup Your Personal Files
• Server Virtualization - What It's All About
• Introduction to DOS
• Retrieving Information from Computers Belonging to an Active Directory OU
• Windows 10 New Storage View
• Create a Windows 7 System Repair Disc
• How to Audit Security Permissions and Access Rights in Active Directory
